Frequently Asked Questions

1. Management consulting (sometimes also called strategy consulting) refers to both the practice of helping companies to improve performance through analysis of existing business problems and development of future plans, as well as to the firms that specialize in this sort of consulting. Management consulting may involve the identification and cross-fertilization of best practices, analytical techniques, change management and coaching skills, technology implementations, strategy development or even the simple advantage of an outsider's perspective.  Management consultants generally bring formal frameworks or methodologies to identify problems or suggest more effective or efficient ways of performing business tasks.

Management Consulting is becoming more prevalent in non-business related fields as well. As the need for professional and specialized advice grows, other industries such as government, quasi-government and not-for-profit agencies are turning to the same managerial principles that have helped the private sector for years. Currently the industry is spending more than $125 billion/year for these services.

2. Actually small organizations have to be more careful about their overall productivity. The services described on this site can help you ensure that your organization maximizes its return on investments.

3. There are many highly-qualified IT professionals who offer consulting services that can effectively optimize your IT investments. However, to increase the overall profitability of your business you have to always look for the bigger picture. In most cases, the overall profitability can only be increased by 1) Understanding your business 2) Analyzing the processes and 3) Strategizing and implementing a customized solution that would reduce cost, eliminate redundancies and improve efficiency in all areas of your business.

4. There are two kinds of consultants, those who you hire to give you an answer and those that help you through the process of determining your own answer. We bring process and facilitation skills to help you develop your own solution. In addition, we take a systems perspective which implies that solutions must be integrated across the organization.

5. First, together, we clearly define the project, the goals, and the project's value. If the entire project cannot be clearly defined, we establish milestones to be accomplished before moving on to the next phase. We will quote a fixed value-based price to attain those goals and milestones. Then together we work on it for as long as it takes to attain our goals.

6. Complacency has destroyed more prosperous companies than any other business attitude. Very few people are ever truly satisfied with the money they are making or the level of success of their company. And they shouldn't be if they want to continue to be successful. Are all of the departments in your business making money and contributing to the company's success, or don't you know?

Good management and good managers exist in every organization, even some poorly performing organizations. Unfortunately, there is a disparity between doing a job right and doing the right job. It is possible to very efficiently perform an unnecessary task. Process Analysis is a tool for good managers to examine the work flow of the current processes and identify improvement opportunities. This creates an integrated effort which enhances the performance of a good manager and removes a majority of the obstacles to great performance.

7. We are a small firm but we also have a network of partners whom we have carefully selected for both skill and dependability. A virtual expansion of the organization is possible for nearly any sized engagement. A principle will always be involved directly in the work. Workload is better managed by controlling total commitments rather than being concerned about one engagement's size.

8. Changes in behavior and outcomes. Are the things that need to be done getting done? Is the organization in a better place than it was when the work was begun?

9. We make a commitment to our clients to achieve outcomes in a timely manner. If we can meet sudden and unexpected needs without jeopardizing that commitment we will. There is often flexibility in our work schedule.

10. With relatively affordable air transportation, telecommunications, and digital communications, it is possible to help clients almost anywhere. To date we have assisted organizations in several states across the USA.

11. The quality of the report does not measure the success of the project. In order for a consultant to be effective, you and the consultant must be partners. Success is measured by the quality of the implementation. If you do not take an active role in the process and if the project is not fully supported by management and staff, nothing will change. We understand the importance of a collaborative implementation...and you will too.

12. We specialize in change management, organizational development, technology assessment, strategic planning, process development and documentation. Some or all of these skills are required to successfully complete any merger or acquisition.

13. TCGI has developed a program tailored to the needs of start up and small companies. We understand the needs of small developing businesses. We can help you with your business plan, marketing plan, strategies, IT infrastructure, product/service development and supply chain. We understand that you are not ready for frills but need efficient and economical solutions.

14. TCGI is located at 67 Veronica Avenue, Suite 14, Somerset, NJ 08873. You can email us at info@technolgyconcepts.com or call us at 732-649-1755.